Jililve's Terms & Conditions — Fully in Bengali

Jililve is an international online gaming platform serving players across multiple countries. These Terms and Conditions apply to all jililve services, games, promotions, and transactions.

These terms have been prepared in Bengali for the convenience of Bangladeshi users. However, the original English version shall prevail for all legal interpretations. Jililve reserves the right to update these terms at any time.

Jililve's services are available only in countries where online gaming is legally permitted or not explicitly prohibited. It is your responsibility to be aware of and comply with the laws in your own country.

To open an account on jililve, the following requirements must be met:

• The applicant must be at least 18 years of age.
• All information provided at registration must be truthful, accurate, and kept up to date.
• Each person may register one account only.
• Accounts may not be shared with or used by anyone other than the registered account holder.
• Required documents must be submitted for KYC (Know Your Customer) verification.

Jililve reserves the right to reject any registration request without obligation to provide a reason. Users are solely responsible for keeping their accounts secure. Never share your password with anyone.

Jililve supports transactions via bKash, Nagad, Rocket, and bank transfer. All deposit and withdrawal requests are verified before processing.

• Minimum Deposit: ৳200
• Minimum Withdrawal: ৳500
• Withdrawal Processing Time: bKash/Nagad — 15–30 minutes; Bank — 1–4 hours
• Withdrawals can only be made to an account matching the identity used during registration.
• If there is an active bonus on your account, withdrawals may be restricted until the full wagering requirement is met.

Jililve has a zero-tolerance policy for money laundering and suspicious transactions. Any flagged transaction will be frozen and investigated immediately.

Jililve offers a range of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and free spins. Each bonus comes with specific terms that must be read before claiming.

• To withdraw bonus funds, the specified wagering requirement (typically 15x–30x) must be fulfilled.
• Each bonus has a limited validity period — typically 7–30 days.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• Bonuses are valid for one use only. Two users from the same household or device cannot claim the same bonus.
• Jililve reserves the right to modify or cancel any bonus program at any time.

All games on jililve use third-party audited RNG (Random Number Generator) technology, ensuring every result is completely random and impartial.

• Game results are final. Outcomes will not be altered unless a technical error is proven.
• If a disconnection occurs, your game state is saved on the server and restored upon reconnecting.
• In Sports Betting, the odds in place at the time a bet is placed will apply, even if the odds change afterward.
• In Live Casino games, the dealer's decision is final.

If a technical issue or malfunction occurs during a game, the bet for that round will be refunded. No wins or losses will be counted in such cases.

The following activities are strictly prohibited on the Jililve platform:

• Creating multiple accounts or using another person's account.
• Using bots, automation software, or artificial intelligence to play games.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Bonus abuse or collusion (conspiring with other players).
• Money laundering or conducting suspicious financial activity.
• Abusive, threatening, or offensive conduct on the platform.

Jililve may suspend or close an account under the following circumstances:

• Breach of Terms & Conditions.
• Detection of suspicious or unusual account activity.
• Failure to submit KYC documents or providing incorrect information.
• When required for security investigations.
• If the user has submitted a Self-Exclusion request.

Users will be notified before account closure — except in cases of terms violations. Withdrawal of any valid balance will be permitted unless an investigation is ongoing.

If you wish to close your account at any time, simply notify our support team. This is your right, and we fully respect it.

Jililve accepts no liability for the following:

• Games interrupted mid-session due to loss of internet connection.
• Transaction delays caused by third-party service issues (e.g., bKash server outages).
• Account security compromised due to user negligence.
• Financial losses arising from gaming.

Jililve collects and uses your personal data to improve our services, ensure platform security, and meet legal obligations. We never sell your information to third parties.

• Name, address, phone number, and email are used to provide services.
• Payment details are used solely for processing transactions.
• Gaming history may be used to monitor responsible gaming behavior.

For more details, visit our Privacy Policy Read.

For any complaint or dispute, please contact our support team first. Most issues are resolved within 24–48 hours.

• Complaints must be submitted within 30 days of the incident.
• If the matter cannot be resolved through support, a formal mediation request may be submitted.
• All final dispute resolutions will be governed by the laws of Jililve's registered jurisdiction.

Jililve is committed to fair and transparent dispute resolution. If your case is presented accurately, we will always work toward a fair outcome.

Jililve takes responsible gaming seriously. To ensure gaming remains a source of enjoyment — not addiction or harm — we provide a range of tools:

• Deposit Limit: Daily, weekly, or monthly deposit limits can be set.
• Self-Exclusion: Account access can be temporarily suspended for a set period.
• Reality Check: Regular reminders to keep track of how long you've been playing.
• Permanent Exclusion: You may permanently close your account at any time.

For more details, please visit our Responsible Gaming View page.

If you have any questions about these Terms and Conditions or need clarification on any point, please reach out to us:

• Live Chat: 24/7, with an average response time of 3 minutes.
• Email: support@jililve.ws
• Language: Bengali-speaking support is available.